This place suits me perfectly with 24-hour reception, indoor swimming pool, and a fantastic spa. I remember how the staff helped me print documents during my first stay. I’ll be back for Christmas!

the staff were super friendly n helpful. we got an upgrade to a really nice resort king room! the lobby n bars looked amazing with all the christmas decor. breakfast was yum, loved the choices. spa was tranquil n relaxing in the morn.

only probs were the dirty windows in one room n some laundry bags left in the corridors when we arrived. could’ve been tidied up better.

breathtaking views of Mourne Mountains, luxurious spa treatments, elegant and historic architecture

Inconsistent cleanliness in rooms needs serious attention!!! The noise disturbances from adjoining rooms diminish any chance of a restful night!!! Overcrowded dining experiences turn relaxing meals into chaotic cattle markets!!!

The beautifully decorated common areas were inviting and comfortable, with a lovely fire adding warmth. I found the accessibility quite accommodating, making it easy for me to navigate and enjoy all the facilities during my stay.

More variety in dining options for seniors would help.

The spa views were stunning, but the room had cracked tiles.

This hotel perfectly suits me with free wi-fi, an indoor swimming pool, and a fitness centre. I remember how the staff helped me find my lost ID card. I recommend enjoying the spa. I'm coming back for Christmas!

Had a grand time exploring the Percy French pub—top-notch grub and a friendly vibe. Breakfast served a feast fit for kings! The pool and spa were a real treat too, like a wee slice of heaven.

Had a few hiccups though—no bathrobes on arrival and room service was slower than the post on a Sunday. Just a bit disheartening for a five-star spot, like waiting for a bus that never shows up.

The beautifully decorated common areas were inviting and comfortably accessible, making it easy to navigate and enjoy all the stunning facilities during my stay.

More variety in dining options for seniors would help.

Recommend for short visits

Comfortable room, excellent spa. the indoor swimming pool was a great way to unwind after a day of exploring and the breakfast offered a variety of delicious options to start the day.

Nothing bad to say.

Consider booking your spa treatments early, as the schedule can fill up quickly and some services may not meet expectations.

The personalized room upgrade for our anniversary was a delightful surprise, enhancing our experience. The spa evening view was mesmerizing but marred by a noisy pool area during our relaxation time.

The infinity-edge pool at the spa offered stunning views.

Limited dining options made it difficult to find suitable meals.

Great staff and tasty food

Had a nice 2-night stay for my hubby's birthday. Staff were super friendly and the breakfasts when we finally got them were great! The room was a bit chilly, and we had a wait for breakfast, but overall it was a decent trip. The lounge area was lovely for our evening drinks.

For families looking for a relaxing getaway

We had an amazing time utilizing the spa-great facilities, clean, and the staff were great, really took care of us. Breakfast was a highlight too, variety was excellent, everything was fresh and cooked to perfection.

It wasn't exactly a bargain, but worth it for what we got.

The recently refurbished room offered a clean layout with modern amenities, and the fantastic breakfast featured delicious home-made pastries. Additionally, the wait for breakfast was frustrating, and staff responsiveness varied throughout the stay.